PRIVACY POLICY
1. Introduction
Cleanpro Solution Pty Ltd (“we,” “us,” “our,” or “Cleanpro”) is committed to protecting the privacy of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, address, email address, and phone number.
- Payment Information: Credit card details, bank account information, and billing address.
- Service Information: Details about the cleaning services you have requested or received.
- Employment Information: Resumes, employment history, and references for job applicants.
2.2 Non-Personal Information
We may collect non-personal information that does not identify you, such as:
- Browser type and version
- Operating system
- Pages visited on our website
- Time and date of visits
3. How We Collect Information
We collect personal information through various means, including:
- Direct Interactions: When you contact us via phone, email, or our website.
- Service Delivery: During the provision of cleaning services.
- Employment Applications: When you apply for a job with us.
- Website Usage: Through cookies and similar technologies.
4. Use of Personal Information
We use your personal information for the following purposes:
- Service Delivery: To provide and manage our cleaning services.
- Customer Support: To respond to inquiries and provide customer support.
- Billing and Payments: To process payments and manage billing.
- Marketing: To send promotional materials and updates about our services (you can opt-out at any time).
- Recruitment: To evaluate and process job applications.
5. Disclosure of Personal Information
We may disclose your personal information:
- To our employees and contractors who need the information to provide services.
- To third-party service providers who assist us with business operations (e.g., payment processing, IT support).
- If required by law or to comply with legal obligations.
- To protect our rights, property, or safety, and that of our clients or others.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage solutions.
7. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, out-of-date, or incomplete. To request access or correction, please contact us using the details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control the use of cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Cleanpro Solution Pty Ltd
Email: info@cleanprosolution.com.au
Phone: 1800-699-633
Address: 2 Parramatta Rd, Homebush NSW 2140
Thank you for choosing Cleanpro Solution Pty Ltd. We value your privacy and are committed to protecting your personal information.
